Job Vacancy

TRANSPORT OPERATIONS ASSISTANT / PERMIT CLERK

HALIFAX

WHAT WE ARE LOOKING FOR

We are looking to appoint a Transport Operations Assistant / Permit Clerk to support the planning and coordination of our road transport operations.

The ideal candidate will be:

  • Customer-focused with strong communication skills
  • Organised and detail-oriented, with the ability to manage day-to-day planning effectively
  • Collaborative, able to work with various internal teams to resolve issues and deliver solutions
  • Commercially aware, with an understanding of operational constraints and customer expectations
  • Flexible and eager to develop within the company

Responsibilities

  • Field incoming calls and emails from customers, drivers, and subcontractors.
  • Assist with the planning and scheduling of the company’s road transport operations, ensuring timely and professional responses to communications from National Highways, structure owners, councils, etc.
  • Co-ordinate and communicate with the existing specialist route planner, project managers and engineers to resolve issues and establish practical solutions.
  • Plan and assist with the movement of Abnormal Indivisible Loads (AILs).

Qualifications / Experience

  • Minimum of A-levels or equivalent.
  • Ideally 2+ years’ experience in a logistics, road haulage or freight forwarding industry, ideally in the permit process.
  • Full, clean UK driving licence preferred.
  • Strong attention to detail and ability to complete necessary documentation.
  • Commercial awareness and confidence working directly with clients.

Office Skills / Personal Qualities

  • High level of attention to detail.
  • Good geographical knowledge of the UK and Europe.
  • Ability to record and report progress on assigned tasks.
  • Competent computer skills.
  • Effective communicator at all levels.
  • Able to build strong working relationships with colleagues and clients.
  • Accurate and thorough in completing tasks.

Location & Conditions

  • Location: Based at our Halifax depot, with travel to other depots or client sites as required.
  • Working Hours: Monday to Friday, 08:00 to 17:00.
  • Holidays: 28 days per year (including bank holidays), with an option to purchase up to five additional days.
  • Benefits:
    • Company pension scheme (subject to conditions)
    • Overnight subsistence paid when working away from base

  • Career Growth: Opportunity to develop within the Transport, Heavy Lift, and Projects divisions, contributing to company growth and personal career progression.

Apply for this Vacancy
More Vacancies at Collett